Effective Date: 16th April 2025
1. Introduction
Welcome to Tragify (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our AI-powered tracker app (“App”) to keep your valuables safe in real time.
2. Information We Collect
We may collect the following types of information when you use our App:
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Personal Information:
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Account details such as your name, email address, and phone number when you register or contact support.
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Contact information if you choose to sync or share data with other apps or services.
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Usage Data:
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Information about your interactions with our App, including your device type, app usage, and performance data.
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Crash reports or diagnostic data to help us improve our services.
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Location Data:
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Real-time location information to enable accurate tracking of your belongings.
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Geofence data if you set boundaries around your tracked items.
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Device Information:
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Unique device identifiers, mobile operating system information, and app version.
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Analytics Data:
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Aggregated data collected via third-party analytics services to help us understand app usage and trends.
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3. How We Use Your Information
We use your information for the following purposes:
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To Provide and Improve Our Service:
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Enable real-time tracking and smart alert notifications for your valuables.
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Personalize your experience and improve app functionality, security, and performance.
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To Communicate With You:
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Send updates, security alerts, and customer support notifications.
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Inform you about changes to our policies or features that may affect your app experience.
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For Analytics and Research:
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Analyze aggregated data to understand usage patterns and improve the overall quality of our services.
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Enhance our app’s security measures through continuous improvement and monitoring.
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For Compliance and Legal Obligations:
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Ensure that our processes comply with applicable regulations and respond to legal requests when necessary.
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4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data as follows:
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With Service Providers:
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We partner with trusted third parties who assist us in operating our app (e.g., hosting, analytics, push notifications) under strict confidentiality obligations.
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For Legal Reasons:
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When required by law, regulation, or legal process, we may disclose personal information to government or law enforcement agencies.
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With Your Consent:
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We may share information with third parties if you have provided explicit consent or chosen to participate in certain features (such as social features or data sharing with trusted contacts).
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5. Security
Your security is important to us. We implement industry-standard security measures including encryption (e.g., SSL/TLS) for data transmission and storage, firewalls, and access controls to safeguard your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
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Access, update, or correct your personal information.
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Request deletion or restriction of your data.
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Object to certain data processing activities.
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Withdraw consent at any time, where applicable.
To exercise these rights, please contact us at the address below. We will respond to your request in accordance with applicable laws.
7. Third-Party Links and Services
Our App may contain links to third-party websites or services. This Privacy Policy does not apply to information collected by these third parties. We encourage you to review the privacy policies of those websites or services before providing any personal information.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. The updated version will be posted within the App and on our website with a revised “Effective Date.” We encourage you to review this page periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
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Email: developer@tragify.com
By using our App/website, you agree to the collection, use, and sharing of your information as described in this Privacy Policy.